Privacy Policy

Last updated: 21 April 2026

Mind Money AI is a personal finance management and automation application designed to help users organise financial information, track deadlines, connect eligible bank accounts via Open Banking providers, and receive AI-assisted insights. This Privacy Policy explains how personal data is collected, used, stored, and shared when people use the Mind Money AI app and website.

1. Who we are

Mind Money AI is operated by Mind Money Limited, registered at 167-169 Great Portland Street, London, England, W1W 5PF. For privacy queries or support, contact support@mindmoney.co.uk.

2. Data we may collect

• Account details such as name, email address, and authentication identifiers.
• Profile information users choose to provide.
• Vehicle-related information, including registration and MOT or tax-related details where relevant.
• Insurance document data and extracted policy information from files uploaded by users.
• Bank account and transaction information where users choose to connect accounts through supported Open Banking providers.
• Technical information such as device type, operating system, app events, IP address, and diagnostic data.
• Communications users send to support.

3. How we use personal data

• To create and manage user accounts.
• To provide app features, including reminders, tracking, analysis, and account-linked services.
• To process uploaded documents and extract useful structured information.
• To generate AI-assisted insights, classifications, and recommendations inside the product.
• To improve the reliability, security, and performance of the app and website.
• To communicate important service, support, or policy updates.
• To comply with legal or regulatory obligations where applicable.

4. Open Banking data

Where users connect financial accounts, Mind Money AI may access account and transaction data through third-party Open Banking providers. Users choose whether to connect accounts and may be able to withdraw consent through the relevant connection journey or provider process. Mind Money AI does not present itself as a bank. Open Banking connectivity is used to provide personal financial management functionality inside the app.

5. AI-assisted processing

Mind Money AI uses automated systems and AI-enabled tools to help categorise transactions, extract information from uploaded documents, surface reminders, and support user-facing insights. These outputs are intended to support organisation and decision-making. They are not regulated financial advice and should not be treated as a substitute for professional advice.

6. Legal bases for processing

Depending on how the product is used, personal data may be processed because it is necessary to provide services requested by the user, because Mind Money AI has legitimate interests in operating and improving the product, because the user has given consent for specific activities, or because processing is required to comply with legal obligations.

7. Sharing of personal data

Personal data may be shared with service providers and infrastructure partners that support hosting, authentication, analytics, document processing, notifications, Open Banking connectivity, AI-enabled processing, and customer support. Data may also be disclosed where required by law, regulation, court order, or valid legal process.

8. International transfers

Some service providers may process data outside the United Kingdom. Where this happens, appropriate safeguards should be used, such as contractual protections or other lawful transfer mechanisms.

9. Data retention

Personal data is retained only for as long as reasonably necessary to provide the service, meet legal requirements, resolve disputes, enforce agreements, and maintain security and audit records. Retention periods should be reviewed and documented internally.

10. Security

Mind Money AI aims to use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. However, no system can guarantee absolute security.

11. User rights

Users may have rights under applicable data protection law, including rights to request access to personal data, correction of inaccurate data, deletion in some circumstances, restriction or objection to certain processing, and data portability where applicable.

12. Children

Mind Money AI is not intended for children and should not knowingly collect personal data from children.

13. Changes to this policy

This Privacy Policy may be updated from time to time. The latest version will be published on this page with an updated effective date.

14. Contact

Before launch, replace this section with your real support email address and legal contact details. Example format: support@yourdomain.com.